Return and Exchange Policy
Shipping & Delivery Time
🚚 Delivery time
The average delivery time is 6-12 working days , depending on region and shipping provider.
Exchange & Return
We want you to be completely satisfied with your purchase. Here are your options:
📦 Return to our EU center
For a full refund, please return the item to our European distribution center . Return shipping costs are the customer's responsibility . The exact return address will be communicated to you via email once your return request has been approved.
🔄 Size exchange (free)
If the item doesn't fit, we offer a free exchange for a different size. Once your request is approved, we'll send you a free shipping label . ⚠️ This label is valid for 3 business days —please return the package within this timeframe.
🕒 Deadline for return or exchange
All returns or exchanges must be requested within 14 days of receipt .
👉 Start return / exchange💳 Refund
The refund will be made via the original payment method after receipt and inspection of the goods.