Right of withdrawal

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.

The cancellation period shall be 14 days from the day on which you or a third party other than the carrier designated by you receives the goods.

📩 Cancellation policy

To exercise your right of withdrawal, you must inform us of your decision to withdraw from this contract by means of a clear statement.

Please send your declaration to:

To meet the cancellation deadline, it is sufficient for you to send your notification before the cancellation period has expired.

🔁 Consequences of revocation

If you cancel this contract, we will reimburse you all payments we have received from you – with the exception of the delivery costs for the return shipment – ​​without undue delay and at the latest within 7 days of receipt of the returned goods.

For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you.

🚚 Return costs

You will bear the direct cost of returning the goods, provided the delivered goods are free of defects. We will, of course, cover the return shipping costs for incorrectly delivered or damaged items.

❗ Exclusion of the right of withdrawal

The right of withdrawal does not apply to goods that were specially made for you or are clearly tailored to your personal needs.